Blog

Your customers expect to be able to handle their banking needs from anywhere, and when they're engaging with your bank remotely, you need innovative tools to capture their signatures. Mobile capture tools can facilitate this ... Read More »

Automating your fraud detection and prevention services doesn't just improve your financial institution's ability to detect and prevent fraud. It also improves the customer experience in many valuable ways. Check out these often underlooked customer-centered ... Read More »

Banks have to live in the digital sphere right now. Even small financial institutions that pride themselves on offering personalized services in an impersonal world need digital capabilities. Customers may want personal bankers and loan ... Read More »

Your fraud detection and prevention efforts don't just affect your bottom line. They also impact your brand and your environmental social governance(ESG) posture. Reducing your fraud risk also positively impacts your financial institution's ESG. This ... Read More »

Since 2010, Bank of America (BOA) has been handling the debit cards for California's unemployment program. In early 2020, an unprecedented number of residents needed unemployment benefits, and at the same time, an unprecedented number ... Read More »

Small and midsize business (SMB) lending fraud has grown significantly over the last two years. COVID-19 and the increased use of mobile applications have fueled this type of fraud — in mid-2020, lenders were already ... Read More »

Every technology that improves the customers' banking experience also comes with new fraud risks. Mobile capture technology allows banking customers to conveniently deposit checks into their accounts without visiting a branch or ATM, but this ... Read More »

Internal fraud creates a significant risk for banks. The people who work at the bank understand its processes, and they are often in a better position to commit fraud than an outsider. Reducing the risk ... Read More »

The world of banking is changing rapidly. Customers are not as loyal as they used to be. They have more options, and they demand easy seamless banking experiences. To attract and retain customers, banks need ... Read More »

Machine learning is a critical feature of effective anti-fraud solutions. When an anti-fraud solution can learn, it builds more effective algorithms over time. As it analyzes transactions, it improves its approach. It learns to identify ... Read More »