PwC’s Digital Banking Customer Survey discovered significant changes in where and how customers do their banking. The survey polled 6,000 retail customers in the United States to better understand what they prefer when selecting and ... Read More »
There is a growing preference for digital banking, but customers still want in-person experiences. While 31% of banking customers say that they have no interest in a physical branch, 35% say that they wouldn't use ... Read More »
Despite your best prevention efforts, bank fraud can be inevitable, and once fraud happens, you need to swiftly jump into remediation mode. Whether you've been in the banking industry for a day or several decades, ... Read More »
While the use of paper checks has been declining, criminals have been increasingly targeting mailboxes to commit check fraud. In fact, in February 2023, the Financial Crimes Enforcement sent out an alert regarding the rise ... Read More »
Check use is declining, but it's not going away any time soon. In fact, there are currently billions of checks written for trillions of dollars every year, and business accountholders, in particular, plan to continue ... Read More »
Every financial institution has anti-fraud safeguards in place, but how do you know if they are effective? A large attack is always lurking around the corner, and for peace of mind, you need to be ... Read More »
Signature verification is the process of comparing a presented signature to a reference signature to assess the validity of the presented signature. Financial institutions, election monitors, and other entities use signature verification techniques to look ... Read More »
Loans are one of the most effective ways to generate revenue for your financial institution, but fraud can quickly erode this revenue source. Unfortunately, loan fraud is on the rise, and small business lending, in ... Read More »
To maintain a competitive edge, banks need to be customer-centric. Well aware of this fact, many banks have claimed to embrace customer-centric transformations, but over half of these banks have experienced at least one subpar ... Read More »
Fraudsters use a variety of techniques to target customers at your ATMs, and they also leverage hacking to remotely access your information. They're after both immediate cash and information that they can use to steal ... Read More »