Alert Review Workflow

MAKE INFORMED DECISIONS

Every institution has tools for fighting fraud, but when the technologies you have can’t ‘talk’ to each other, reaching a pay/no pay decision on an exception item can be troublesome. SENTRY: Exception™ consolidates your existing systems into one workflow platform so that when a transaction is flagged, all pertinent details can be viewed together to quickly make informed decisions regarding the suspicious transaction.

SENTRY: Exception™ is a centralized workflow application that displays all exception items, making it a critical component in fraud detection. This powerful software streamlines operations for greater efficiencies and enables operators to make critical pay/no pay decisions hours faster, significantly reducing processing time and increasing security for you and your customers.

SENTRY: Exception™ ensures that all your systems are working together, whether those tools are from SQN or other vendors. It can accept feeds from core platforms, fraud filters, and other bank systems so operators can do not have to switch between other systems.

On one screen, SENTRY: Exception™ displays:

• Check, Document and Signature Images
• Check Fraud, Stop Payment and Signature Comparison Suspects
• Deposit, ACH, Mobile, Wire and Online transactions
• DDA Exceptions (with balance information)
• Return Items System Results